Expo/Expediter
Part-Time
Washington D.C., DC, USA
Job Description
Typical responsibilities: Receive and review food orders from servers or kitchen staff. Verify accuracy and completeness of orders, ensuring all special requests or dietary restrictions are noted. Communicate any modifications or special instructions to the kitchen staff. Prioritize orders based on their designated sequence and customer preferences. Maintain constant communication with the kitchen staff to monitor the progress of food preparation. Coordinate the plating and presentation of dishes, ensuring adherence to established quality and presentation standards. Ensure all necessary garnishes, condiments, or additional items are properly included with each order. Monitor entire party’s order readiness and coordinate with servers to ensure prompt delivery to customers. Conduct frequent quality checks on food items to ensure they meet the restaurant's standards and specifications. Address any issues or discrepancies with kitchen staff and request necessary corrections. Ensure food is served at the correct temperature and that all items on the order are complete and accurate. Foster effective communication and collaboration between kitchen staff, servers, and management and communicate delays, changes, or challenges promptly to all relevant parties. Relay customer feedback, concerns, or special requests to the appropriate personnel. Collaborate with servers to address any questions or concerns related to the orders. Maintain a clean and organized expediting station, ensuring it is stocked with necessary supplies. Monitor and maintain food safety and sanitation standards in the expediting area. Assist with general cleaning and organizing tasks in the kitchen or dining area as needed.
Job Requirements
Previous experience in a similar role in a restaurant or foodservice establishment preferred.
Excellent organizational and multitasking abilities, with the capacity to handle multiple orders simultaneously.
Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
Effective communication and interpersonal skills to interact with kitchen staff, servers, and customers.
Ability to remain calm and composed under pressure, resolving conflicts or issues with professionalism.
Knowledge of food safety and sanitation regulations.
Flexibility to work in shifts, including evenings, weekends, and holidays.